Privacy Policy

Last Updated: 2024-05-28

Version: 1.1.1

This Privacy Policy outlines how oven.live, LLC ("OVEN, "OVEN™", "we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our website and services. DMCA notice procedures are in place for reporting copyright or trademark infringements. The implied Limitation of Liability clause, also found in the Terms of Use, limits the company's liability for damages, except where prohibited by law. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect personal information that you provide directly to us, including but not limited to:

Registering for an account or signing up for our services.
Making a purchase or requesting information.
Participating in surveys, promotions, or contests.
Contacting our customer service team.

This information may include your name, email address, mailing address, phone number, date of birth, and payment information.

1.2 Automatically Collected Information:

We may automatically collect certain information about your use of our website and services, including but not limited to:

IP address, browser type, operating system, and device information.
Usage details, such as the pages you visit and the links you click.
Information collected through cookies, web beacons, and other tracking technologies.

2. Use of Information

2.1 To Provide and Improve Services:

We use your information to:

Process your transactions and deliver the services you request.
Communicate with you about your account or transactions.
Provide customer support and respond to your inquiries.
Personalize your experience and provide content and advertisements tailored to your interests.
Improve our website, services, and overall user experience.

2.2 Compliance and Legal Obligations:

We may use your information to comply with legal and regulatory obligations, including but not limited to:

Verifying your age and identity to prevent unauthorized access to cannabis products.
Maintaining records as required by the New York State Office of Cannabis Management (OCM) and other regulatory bodies.
Responding to legal requests and preventing fraud.

3. Sharing of Information

3.1 With Third-Party Service Providers:

We may share your personal information with third-party service providers who perform services on our behalf, including but not limited to:

Payment processing.
Identity verification.
Marketing and advertising services.
Data analytics.

3.2 With Government Authorities:

We may disclose your personal information to government authorities if required by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or ensure public safety.

3.3 With Your Consent:

We may share your personal information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our data protection practices comply with relevant laws and regulations to ensure the confidentiality and security of your information.

5. Your Rights and Choices

5.1 Access and Update Information:

You may access, update, or correct your personal information by logging into your account or contacting us at ovengetbaked@gmail.com.

5.2 Opt-Out:

You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. However, you may still receive transactional or service-related communications from us.

5.3 Deletion of Information:

You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Age Information and Restrictions

Our website and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from individuals under 21. If you believe that a person under 21 has provided us with personal information, please contact us at ovengetbaked@gmail.com, and we will take steps to delete such information. (COPPA)

7. Changes to This Privacy Policy

We may update this Privacy Policy. Any changes will be posted on this page, and we will notify you of significant changes by email or with a notice on our homepage. Your continued use of our website and services after the changes become effective constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

oven.live, OVEN LLC
Email: ovengetbaked@gmail.com

Additional Information Based on New York State Office of Cannabis Management (OCM) Requirements:

Compliance with OCM Regulations

1.1 Personal Information:

In compliance with OCM regulations, we may also collect additional information necessary for verifying your eligibility to purchase and use cannabis products. This may include government-issued identification numbers and other documentation required to confirm your age and identity.

2.2 Compliance and Legal Obligations:

We use your information to:

Ensure compliance with New York State cannabis laws and regulations.
Maintain accurate records of sales and transactions as required by OCM.
Submit required reports and documentation to OCM and other regulatory authorities.
Participate in audits and inspections conducted by OCM to verify compliance with applicable laws.
California Consumer Privacy Act (CCPA)

Record Keeping and Reporting

3.2 With Government Authorities:

In accordance with OCM regulations, we may be required to disclose detailed sales and transaction records to OCM for compliance and auditing purposes. This includes but is not limited to:

Transaction dates, times, and amounts.
Product details and quantities purchased.
Customer information used to verify age and identity.

Data Security

4. Data Security:

We adhere to stringent data security protocols as mandated by OCM to protect your personal information. This includes:

Regular security audits and assessments.
Implementing encryption and other security measures to protect data in transit and at rest.
Ensuring third-party service providers comply with our data security standards.

Consumer Rights

5.1 Access and Update Information:

You have the right to access, update, or correct any personal information we hold about you. If you wish to exercise these rights, please contact us at ovengetbaked@gmail.com.

5.3 Deletion of Information:

While we honor requests for deletion of personal information, certain data may be retained as required by OCM regulations for record-keeping and compliance purposes.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our website or services.

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